General conditions

CLAUSE N° 1: PURPOSE

This document constitutes a contract governing the general terms and conditions of sale of products marketed by VDA EUROPE, whose head office is located at 8 rue Jeanneret, 78300 Poissy, France: 0972505785, email: info@vignesdes.com. Any order for products placed by a customer implies express and unreserved acceptance by the latter of these general terms and conditions of sale.

CLAUSE N° 2: PRODUCTS

VDA EUROPE proposes to sell wines and olive oil through its website. The products presented on the online store are in principle available. In the exceptional case where VDA EUROPE is not able to deliver the purchased product, the buyer will be informed immediately and will be able to either choose another item or cancel his purchase. To order the desired items, the buyer must enter their product sheet by clicking on their photo, and choose the desired quantity and click on "Add to cart". All our products are sold in cases of 6 and not individually.

CLAUSE N°3: PRICE, INVOICING, PAYMENT TERMS

  • 3.1 The prices indicated are those in effect on the day the order is placed. They are denominated in Euros and calculated inclusive of all taxes. They do not include participation in shipping costs, invoiced in addition to the price of the products. VDA EUROPE reserves the right to modify its prices at any time. However, it undertakes to invoice the goods ordered at the prices indicated when the order is registered.
  • 3.2 An invoice is issued for each order and can be downloaded from the site. Any complaints regarding invoices must be brought to the attention of VDA EUROPE within 7 days of receipt. Failing this, they will be considered accepted without any reservation.
  • 3.3 Payment for orders is made: - either by credit card - or by bank transfer. VDA EUROPE reserves the right to suspend any order management or delivery in the event of refusal of payment authorization by financial institutions. It also reserves the right to refuse to make a delivery or to honor an order from a customer who has not fully or partially paid a previous order or with whom a payment dispute remains.

CLAUSE N° 4: DELIVERY

Delivery is made by a transport company. The delivery time indicated when registering the order is given for information purposes only and is in no way guaranteed. Consequently, any reasonable delay in the delivery of the products may not give rise to the buyer being awarded damages or cancelling the order. However, VDA EUROPE will make its best efforts to ensure that the products are delivered within the time indicated, i.e. less than one week upon receipt of payment. The risk of transport is borne in full by the buyer. In the event of goods missing or damaged during transport, the buyer must make all necessary reservations on the order form upon receipt of said goods. These reservations must also be confirmed in writing within 7 days of delivery, by email.

CLAUSE N°5: RIGHT OF WITHDRAWAL

The Buyer has a period of 14 days to return at his own expense the product(s) that have not given him complete satisfaction. This period runs from the receipt of the order. The products must be returned without damage to the address of the original warehouse. VDA EUROPE will then reimburse the amount paid by the buyer for the returned product(s), with the exception of the outward and return shipping costs.

CLAUSE N°6: PROTECTION OF MINORS

In accordance with Article L. 3342-1 of the Public Health Code, which stipulates that the sale of alcohol to minors under the age of eighteen (18) is prohibited, the buyer undertakes, by completing the order form, to be eighteen years of age or older on the date of the order. Alcohol abuse is dangerous for your health. Please consume and enjoy in moderation.

CLAUSE N°7: PROTECTION OF FILES AND THE BRAND

In accordance with the provisions of Law No. 98-536 of 1 July 1998, transposing Directive 96/9/EC of 11 March 1996, concerning the legal protection of databases, VDA EUROPE is the author and owner of the databases making up this site. All data appearing on this site (texts, images, graphics, logos, icons, informational content, etc.), unless explicitly referred to a third-party copyright, its exclusive and own design, protected by copyright as an intellectual work. Any unauthorized use, partial or total reproduction will be prosecuted.