FAQ

Where are your wines made?

On our estate in Alto Agrelo, Luján de Cuyo, in the Mendoza region of Argentina, at the foot of the Andes. They are then imported and stored in France, where we ship them from.

How long does delivery take?

Delivery within 2 to 3 business days from our warehouse in France. We also deliver to Corsica. To other European countries: about one week.

How much is shipping?

In France, shipping is free on orders of €130 or more and always free on our cases. Below €130, the rate depends on weight, starting at €15. To other European countries, it ranges from €42 to €85 depending on weight.

Can I return an order?

Yes, within 15 days of delivery, if the bottles are unopened (cork and capsule intact) and in their original packaging. Return shipping is at your expense, and we do not offer exchanges. Details are in our refund policy.

A bottle arrived broken. What should I do?

Contact us as soon as you receive it, with a photo of the parcel if possible, at ventes@vdaeurope.fr.

Which payment methods do you accept?

Bank cards (CB, Visa, Mastercard, American Express), Apple Pay, PayPal, Klarna and Shop Pay. Payment is secure.

What is in your cases?

Several of our wines together, at a better price than buying the bottles individually, with free shipping in France. The contents of each case are listed on its product page.

How should I store your wines?

Lying down, away from light, at a stable temperature, ideally between 12 and 14 °C.

Can I visit the estate?

Yes, by reservation, in Alto Agrelo (Mendoza). Everything is explained on our Tourism page.

How can I contact you?

By email at ventes@vdaeurope.fr or by phone at +33 9 72 50 57 85 (VDA Europe, Poissy, France).

The sale of alcohol to anyone under 18 is prohibited.